Doza

Help

Support

If you have an issue, a question, or feedback — please get in touch directly:

📧 dozaaapp@gmail.com

I aim to reply within 1–3 working days.

Frequently asked questions

I'm not receiving notifications, what should I do?

The most common reason is battery optimization. In phone settings, exclude Doza from battery optimization (Android: Settings → Battery → Battery usage → Doza → Don't optimize; iOS: Settings → Doza → Notifications must be allowed + disable Low Power Mode). Also check Profile → Notifications inside the app.

On iOS, Doza is missing from the Notification Settings list.

If you did not say "Allow" during onboarding, iOS does not add the app to the list. Fix: uninstall the app, restart the phone, reinstall, and this time choose "Allow" during onboarding.

Is my data safe? Is it stored in the cloud?

Your data stays only on your phone — nothing is sent to servers, no internet access, no account creation. On Android, Doza does not even request the INTERNET permission (you can verify on the Play Store listing).

How do I transfer my data to a new phone?

Currently manual: install Doza on the new device and re-enter your medication information. This is a deliberate choice — we prevent OS-level automatic transfer of health data for GDPR/privacy reasons. Backup/sync may be added in future versions.

How do I delete my account / data?

Two ways: (1) Inside the app, go to Profile → bottom of the page → "Reset data" → confirm. (2) Uninstall Doza from your phone — all data is removed.

I want to add a profile for a family member.

Profile → My profiles → Add new profile. To hold someone else's information on their behalf, you must tick a box confirming that they have authorized you to do so.

I want to hide medication names for privacy.

When adding or editing a medication, enable the "Hide name" option. The notification will appear as "Doza is reminding you · 1 medication pending" — the actual medication name will not appear on the banner.

What is Doza+ premium?

Coming soon! In v1, all features are free. Doza+ will include extra family profiles, themes and sharing options (a one-time lifetime purchase is planned).

Bug report / suggestion

Write to dozaaapp@gmail.com. Including your device model and Doza version helps — we cannot see what's happening on your device, so details speed up diagnosis.